In keeping with all NHS Services the Practice operates a ZERO TOLERANCE POLICY.
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or other patients. If a patient is violent or abusive they will be warned to stop such behaviour. If they persist we may exercise our right to take action to have them removed from the practice list, immediately if necessary.